Meet Our Staff

Our staff provides excellent funeral planning services.

We have years of experience caring for families from all walks of life, cultures and faiths. Our unsurpassed staff and our family provide kind, caring, professional service. Each family comes to us because they know we are leaders in our profession who are dedicated to excellence in service, adhere to the highest funeral industry standards, and have exceptional integrity. We consistently earn phenomenally high customer satisfaction survey results.

Our licensed, professional staff is here for you 24 hours a day, 7 days a week. Please call 540-982-1001 anytime. We will even come to you to make arrangements in the comfort of your home.

Prompt, compassionate service is always just a phone call away, where and when you need it.


Mrs. Betty H. Cundiff FSL

Mrs. Betty H. Cundiff FSL

Managing Partner

Betty H. Cundiff began working at Lotz and Rader Funeral Homes in 2000 as a funeral service intern. She then attended John Tyler Community College and graduated from their Funeral Service Program in 2005. Betty is a member of Living Waters Assembly of God Church. Betty, her husband Doug, and their three children, David, Seth and Jace, live in Franklin County. She loves to spend time with her family and going to baseball games. 

Email: betty.cundiff@carriageservices.com


Rev.  Carter Sloan

Rev. Carter Sloan

Pastor & Ambassador

Rev. Carter Sloan is a funeral assistant for Lotz Funeral Homes, Inc. He was born in Franklin County, Virginia and is married to Lorita N. Sloan. He received a Bachelor of Divinity Degree in May 1964 from Bible Baptist Seminary in Arlington, Texas and attended the American Language Institute in Belem, Brazil. Rev. Sloan had been the associate pastor with Fellowship Baptist Church for 27 years and the associate pastor with New Hope Baptist Church for several years. He has a son and daughter-in-law, David Lee Sloan and his wife Michelle Hamlet, and a granddaughter, Jessica Lynn. Rev. Sloan feels that his work in the funeral home is an extension of his ministry. In the years of his church work (over 29 years in Roanoke), he has had the opportunity to work with many of his church families and other families and believes this is a way to minister to people at a time of need in their lives. Lotz is very fortunate to have Rev. Sloan at the heart of their team.

Mike Heffernan

Mike Heffernan

Ambassador

Mike Heffernan has been a Funeral Assistant with Lotz Funeral Homes, Inc. for over 10 years. He assists with funerals, visitations and services for all Lotz locations. Mike also worked for Lotz Funeral Homes from 1961-1963 as a funeral assistant while attending National Business College. He is retired from the wholesale floor covering industry.

Mike and his wife, Jo Ann, are 42-year residents of the Roanoke Valley. They have a daughter, Donna, a son-in-law, Charles, and a grandson, Luke, in Fairfax, Virginia, as well as a son, Jim, daughter-In-law, Stephanie, and a granddaughter, Olivia, in Harrisonburg, Virginia.

Mike and Jo Ann are longtime active members of Our Lady of Nazareth Catholic Church in Roanoke County. Mike is a member of several U.S. Navy Veteran groups. He enjoys helping families by being supportive in their time of sorrow. Mike looks forward to serving you and your family at any of the Lotz locations.

Email: wecare@lotzfuneralhome.com


Joan Lam

Joan Lam

Housekeeping Services

Joan Lam is the Housekeeper for Lotz Funeral Homes, Inc. She began working for Lotz when she was in high school and took off a few years to raise her kids before returning to work. She was born in Australia. She has three children, Jeanette, Jeffrey and Jennifer. Joan keeps all three Lotz Funeral Homes and Rader Funeral Home clean for each family we serve. Her delightful personality and sense of humor always makes us smile.

Email: wecare@lotzfuneralhome.com


Jill Anderson

Jill Anderson

Ambassador

A child of missionaries, Jill Anderson grew up in West Africa. She attended Taylor University in Indiana and is a graduate with a Bachelor's degree in Education from Huntington College in Indiana. After graduating, she taught school in Liberia, West Africa and Indiana before moving to Roanoke in 1989.

Jill currently works full-time in the flooring industry at Fashion Floors of Roanoke. She is an active member of Hollins Road Baptist Church and volunteers at Straight Street. She has a daughter, Julie Lena, who is a physician's assistant at Doctor's Express in Roanoke, and one granddaughter.

Jill enjoys ministering to the families at Lotz Funeral Home and tending to each family's needs.

Ruby Hatcher Welch

Ruby Hatcher Welch

Ambassador



David Perdue

David Perdue

Ambassador

David graduated from Franklin County High School in 2016.  He is a full-time student at Liberty University in Lynchburg, Virginia.  He enjoys spending time with family and friends and going to the gym.  David has been a member of the Lotz and Rader Funeral Homes staff since 2014.

Butch Hammed

Butch Hammed

Pastor & Ambassador



Lillian Fennell

Lillian Fennell

Ambassador



Nell Stone

Nell Stone

Ambassador



Tabitha Kelly

Tabitha Kelly

Funeral Service Intern


Email: tabitha.kelly@carriageservices.com


Stuart Fuller

Stuart Fuller



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